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Old Jul 05, 2010, 07:04 PM // 19:04   #21
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I don't have any problems. Maybe there's a server room with a broken air conditioner somewhere. Happened to wikipedia recently.
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Old Jul 05, 2010, 07:11 PM // 19:11   #22
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Yes, this problem is coming from one of our datacenters, so there will be some people that aren't affected. As an update, they're still actively investigating, so I don't have any new news.

We are sorry some of you are having difficulties, and hope to have the situation resolved soon!

Last edited by Emily Diehl; Jul 05, 2010 at 07:40 PM // 19:40.. Reason: Putting in an "are" so I don't sound like Cookie Monster ;)
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Old Jul 05, 2010, 07:58 PM // 19:58   #23
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Quote:
Originally Posted by Emily Diehl View Post
Yes, this problem is coming from one of our datacenters, so there will be some people that aren't affected. As an update, they're still actively investigating, so I don't have any new news.

We are sorry some of you are having difficulties, and hope to have the situation resolved soon!
Well thanks for the heads up.

I do have one question that you may ask the support team.

If they find and fix the problem, will they also do some optimizing of the servers? because the connection to them is usually stable but it does suffer from random lag spikes, sometimes people are just frozen for 15 or more seconds. It could have been my connection, but i ruled that out when more people from the alliance and guild reported it as well.
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